COVID-19 Impact on the Financial Health of Households in America: Uncovering new data and solutions to cash flow challenges (Part 3)

This event was held on July 22, 2020

SESSION DESCRIPTION: 

COVID-19 continues to impact how businesses are operating and households are managing their day-to-day lives. During the onset of the pandemic, financial institutions focused on responding to consumer needs for immediate support, such as skip-a-pay option, increased digital banking access, and forbearance. As businesses begin to reopen and consumer needs evolve, how can financial institutions make an informed and calculated decision that supports both their consumers and their businesses?

In the last webinar of this series, we discussed how financial health measurement can be a key component of your business strategy. In the third of this multi-part series, we will hear from experts in financial health measurement to:

- Discuss the benefits and importance of measuring financial health
- Preview results from the 2020 U.S. Financial Health Pulse to show how people are struggling to survive amid the economic fallout from the coronavirus pandemic
- Learn from financial institutions that uncovered consumer pain points by measuring the financial health of their end users, and how they used this data to develop products and solutions
- Share additional examples of solutions implemented from measuring financial health
- Discuss the recent regulatory development for responsible small dollar loans as an opportunity to address cash flow challenges for consumers

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